Future-proofing your business with a robust crisis communication plan
Preparing for the unknown to safeguard your brand
18 May 2020
10 – 11.30am (GMT+8)
The emergence of crisis is the perfect example of an unexpected crisis. Very few organisations went into 2020 thinking they needed to dust off their crisis management plans. This resulted in a lot of organisations being caught off-guard when disaster struck as the media landscape had evolved faster than their crisis communications strategy had over time. However, it is not too late to learn from our mistakes and establish a future crisis communication framework in order to serve your stakeholders, preserve your organisations’ goals and safeguard your communities’ current and future health.
This 60 minute webinar bought to you by Marketing Magazine will highlight the role marketing and communications professionals will have to play to better prepare for the future
How to respond to an emerging crisis without exacerbating its development
Find alternatives to deliver on your promises
Evaluate crisis responses to determine plan improvement opportunities
Leveraging social listening as a crisis prevention tool
Director / Head of Brand Communications
As ZALORA’s Group Director for Public Relations & Social Media, Christopher is responsible for the overall public communications strategy of the Group across Asia. He leads a team across six markets, taking care of media relations, external and executive communications, crisis and reputation management, events, corporate storytelling and branding, and social media
Before joining ZALORA, Christopher spent most of his PR career handling luxury and fashion brands which includes Louis Vuitton, Atelier Swarovski and Asia’s inaugural Men’s Fashion Week in Singapore. He has also worked on FMCG clients such as Unilever, DIAGEO and Asia-Pacific Breweries, and served as in-house PR lead for luxury properties and a non-profit organization. He specializes in running large scale events, crisis communications, media management and influencer engagement.
Christopher holds a Master’s Degree in Philosophy from National University of Singapore and a Bachelor’s Degree in Philosophy (Hons) from University of Santo Tomas.